The Agreement
The Agreement consists of these Terms of Sale, information provided in the order form and any separately agreed terms. In the event of any conflict between the information, what has been specifically agreed between the parties shall prevail, unless it conflicts with mandatory legislation. The Agreement will also be supplemented by relevant legal provisions that regulate the purchase of goods between traders and consumers.

The parties
Seller is Mørkere Enn Mørkest AS
Harbitzalléen 12H
0275 Oslo
post@memkaffe.no
tel: +47 932 64 201
org.nr: 934823680
and is hereinafter referred to as the  seller/seller. Buyer is the consumer or company that places the order, and is hereinafter referred to as the buyer/buyer.

Price
The stated price for the goods and services is the total price the buyer shall pay. This price includes all taxes and additional costs. Additional costs that the seller has not informed about before the purchase shall not be borne by the buyer.

Conclusion of the Agreement
The agreement is binding on both parties when the buyer has sent his order to the seller. However, the agreement is not binding if there has been a typing or typing error in the seller's offer in the ordering solution in the online store or in the buyer's order, and the other party realized or should have realized that there was such an error.
 

Payment
The seller may require payment for the item from the time it is shipped from the seller to the buyer. If the buyer uses a credit or debit card for payment, the seller may reserve the purchase price on the card when ordering. If payment is made with PayPal, the payment will be deducted by PayPal when the customer confirms the purchase.
 

Delievery
Delivery has taken place when the buyer, or his representative, has taken over the product. If the delivery time is not stated in the order solution, the seller shall deliver the goods to the buyer without undue delay and no later than 30 days after the order from the customer. The goods shall be delivered to the buyer unless otherwise specifically agreed between the parties. In the event of delays in deliveries to the warehouse that may result in a delivery time of more than 30 days, the seller will communicate this to the customer. Goods are normally sent 5 times a week (Monday-Friday). Small packages (Package in Mailbox) are attempted to be delivered to the mailbox. If the package does not fit in the opening, the package can be delivered in a bag to the door (you will then receive a message about it) or left at the post office/post in the store for collection. Uncollected shipments/attempted deliveries that are returned to the seller will be credited with a deduction for shipping costs. If the customer wants the goods to be sent again, new shipping will be charged. When goods are ordered and the customer chooses to pick up the goods, the customer will be informed when the goods are ready for collection.
 

Subscriptions
Subscriptions to coffee are ongoing until cancelled by the customer.
 

The risk for the goods
The risk for the goods passes to the buyer when he, or his representative, has received the goods in accordance with clause 6.
 

The right of withdrawal
Unless the agreement is exempt from the right of withdrawal, the buyer may cancel the purchase of the goods in accordance with the Right of Withdrawal Act. The buyer must notify the seller of the use of the right of withdrawal within 14 days from the start of the period. The period includes all calendar days. If the period ends on a Saturday, public holiday or public holiday, the period is extended to the nearest business day. The withdrawal period is considered to have been met if notification is sent before the end of the period. The buyer has the burden of proof that the right of withdrawal has been exercised, and the notification should therefore be in writing (withdrawal form, email or letter).

The cancellation period begins to run:
- When purchasing individual items, the cancellation period will run from the day after the item(s) is delivered.
- If a subscription is sold, or the agreement involves regular delivery of identical items, the period will run from the day after the first shipment is delivered.
- If the purchase consists of multiple deliveries, the cancellation period will run from the day after the last delivery is delivered. When exercising the right of cancellation, the item must be returned to the seller without undue delay and no later than 14 days from the date of notification of exercise of the right of cancellation. The buyer covers the direct costs of returning the item, unless otherwise agreed or the seller has failed to inform that the buyer will cover the return costs. The seller cannot set a fee for the buyer's exercise of the right of cancellation. The buyer may test or test the item in a reasonable manner to determine the nature, properties and function of the item, without the right of cancellation lapses. If testing or testing the item goes beyond what is reasonable and necessary, the buyer may be liable for any reduced value of the item. The seller is obliged to refund the purchase price to the buyer without undue delay, and no later than 14 days from the date on which the seller was notified of the buyer's decision to exercise the right of withdrawal. The seller has the right to withhold payment until he has received the goods from the buyer.
 

Delay and non-delivery – the buyer's rights and deadline for reporting claims. 
If the seller does not deliver the goods or delivers them too late in accordance with the agreement between the parties, and this is not due to the buyer or circumstances on the buyer's side, the buyer may, in accordance with the rules in Chapter 5 of the Consumer Purchase Act, withhold the purchase price, demand fulfillment, terminate the agreement and/or demand compensation from the seller, depending on the circumstances. In the case of a claim for breach of contract, the notification should be in writing (for example, by e-mail) for evidentiary reasons. 

Fulfillment 
The buyer may maintain the purchase and demand fulfillment from the seller. However, the buyer may not demand fulfillment if there is an obstacle for which the seller cannot be held responsible, or if fulfillment would entail such a great inconvenience or cost for the seller that it is significantly disproportionate to the buyer's interest in the seller fulfilling the obligation. Should the difficulties disappear within a reasonable time, the buyer may still demand fulfillment. The buyer loses his or her right to demand fulfillment if he or she waits an unreasonable amount of time to make the claim.

Cancellation
If the seller does not deliver the goods at the time of delivery, the buyer shall encourage the seller to deliver within a reasonable additional period for performance. If the seller does not deliver the goods within the additional period, the buyer may cancel the purchase. However, the buyer may cancel the purchase immediately if the seller refuses to deliver the goods. The same applies if delivery at the agreed time was decisive for the conclusion of the agreement, or if the buyer has informed the seller that the time of delivery is decisive. If the product is delivered after the additional period set by the consumer or after the time of delivery that was decisive for the conclusion of the agreement, a claim for cancellation must be made within a reasonable time after the buyer became aware of the delivery.

Compensation 
The buyer may claim compensation for loss suffered as a result of the delay. However, this does not apply if the seller proves that the delay is due to an obstacle beyond the seller's control that could not reasonably have been taken into account at the time of the agreement, avoided, or overcome the consequences of.
 

Defects in the goods – the buyer's rights and the period for complaints.
If there is a defect in the goods, the buyer must notify the seller within a reasonable time after it was discovered or should have been discovered that he or she will claim the defect. The buyer has always made a complaint in good time if this occurs within 2 months from the time the defect was discovered or should have been discovered. Complaints can be made no later than two years after the buyer took over the goods. If the goods or parts of them are intended to last significantly longer than two years, the period for complaints is five years.

If the goods have a defect and this is not due to the buyer or circumstances on the buyer's side, the buyer may, in accordance with the rules in the Consumer Purchase Act, Chapter 6, depending on the circumstances, withhold the purchase price, choose between correction and replacement, demand a price reduction, demand the agreement be terminated and/or demand compensation from the seller.

Warranty
Any warranty applicable to the products will follow the manufacturer's stated warranty conditions. The seller does not provide any separate warranty to its customers for the products.

Correction or replacement
The buyer can choose between demanding the defect to be corrected or the delivery of equivalent items. The seller may, however, oppose the buyer's claim if the implementation of the claim is impossible or causes the seller unreasonable costs. Correction or replacement must be made within a reasonable time. The seller is not entitled to make more than two attempts to remedy the same defect.

Price reduction
The buyer can demand an appropriate price reduction if the goods are not corrected or replaced. This means that the ratio between the reduced and agreed price corresponds to the ratio between the value of the item in its defective and contractual condition. If special reasons justify it, the price reduction can instead be set equal to the importance of the defect for the buyer

Cancellation
​If the goods have not been corrected or replaced, the buyer may also cancel the purchase when the defect is not insignificant.
 

Seller's rights in the event of the buyer's default
If the buyer does not pay or fulfill the other obligations under the agreement or the law, and this is not due to the seller or circumstances on the seller's part, the seller may, in accordance with the rules in the Consumer Purchase Act, Chapter 9, depending on the circumstances, withhold the goods, demand fulfillment of the agreement, demand the agreement be canceled and demand compensation from the buyer. The seller may also, depending on the circumstances, demand interest for late payment, collection fees and a reasonable fee for uncollected goods.

Fulfillment
The seller may maintain the purchase and demand that the buyer pay the purchase price. If the goods are not delivered, the seller loses his right if he waits an unreasonable amount of time before making the claim.

Cancellation
The seller may cancel the agreement if there is a material default on payment or other material default on the part of the buyer. However, the seller may not cancel if the entire purchase price has been paid. If the seller sets a reasonable additional deadline for fulfillment and the buyer does not pay within this deadline, the seller may cancel the purchase.

Interest on late payment/debt collection fees
If the buyer does not pay the purchase price in accordance with the agreement, the seller may claim interest on the purchase price in accordance with the Late Payment Interest Act. In the event of non-payment, the claim may, after prior notice, be sent to The buyer may then be held liable for fees in accordance with the Debt Collection Act.

Fee for uncollected non-prepaid goods
If the buyer fails to collect unpaid goods, the seller may charge the buyer a fee. The fee shall at most cover the seller's actual expenses for delivering the goods to the buyer. Such a fee may not be charged to buyers under 18 years of age.
 

Warranty
A warranty provided by the seller or manufacturer gives the buyer rights in addition to those the buyer already has under mandatory legislation. A warranty thus does not imply any limitations on the buyer's right to complaint and claim in the event of delay or defects under points 9 and 10.
 

Personal data
The seller is responsible for processing collected personal data. Unless the buyer consents to something else, the seller may, in accordance with the Personal Data Act, only collect and store the personal data that is necessary for the seller to be able to carry out the obligations under the agreement. The buyer's personal information will only be disclosed to others if it is necessary for the seller to carry out the agreement with the buyer, or in cases prescribed by law.
 

Dispute resolution
Complaints must be addressed to the seller within a reasonable time, cf. points 9 and 10. The parties shall attempt to resolve any disputes amicably. If this is unsuccessful, the buyer may contact the Norwegian Consumer Council for mediation. The Norwegian Consumer Council is available by telephone at 23400500 or www.forbrukerradet.no.